Maxi Dresses by
Every stitch is intentional. Every finish, precise. This is fashion without compromise.
OUR MAXI DRESSES
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About Us
GRAUSAN is dedicated to the art of the maxi dress, prioritizing quality over quantity in every piece we curate. We strive to offer timeless gowns that become effortless staples of your personal style. Our mission is to provide a unique boutique experience where every piece is chosen with your confidence in mind.
Get In Touch
If you need any help or have a question, just get in touch with us. You can reach us easily and we’ll help you sort it out.
Email: info@grausan.com
Phone: +1 405 938 2924
Customer Service hours: Monday to Friday, 9:00 AM – 5:00 PM (CST)
Saturday – Sunday: Closed
We aim to reply within 1 business day.
Need Help?
Frequently asked questions
How much does shipping cost?
Shipping is 100% free on all orders. There is no minimum spend required and no hidden delivery fees at checkout.
How long does delivery take?
All orders are processed and shipped from our warehouse in the USA. Below are the estimated delivery timelines for US orders.
Order cutoff time: Our daily order cutoff time is 5:00 PM (CST). Orders placed after this time will be processed on the following business day.
Handling & transit times:
- Handling time: Please allow 1–4 business days (Monday to Friday) for us to prepare your order for shipment and conduct quality checks.
- Transit time: Once dispatched, the estimated transit time is 6–9 business days (Monday to Friday), depending on the exact destination.
Total estimated delivery time: You can expect your order to arrive within 7–13 business days from the date of your order.
For more information about the shipping policy visit our shipping policy here.
How can I contact customer service?
You can contact our customer support by email at info@grausan.com or by phone at +1 405 938 2924. Additionally you can also fill out the form on our contact page here.
We aim to reply within 1 business day.
How can I track my order?
As soon as your order is dispatched, we will send you a shipping confirmation email containing your tracking number. Please note that tracking details may take up to 24 hours to update after dispatch. You can also monitor your package status via our order tracking page here.